IT Support Specialist
2 weeks ago
$25-$32 per hour
Oklahoma City, OK
Job Summary:
We are seeking a skilled IT Support Analyst (Tier II) to join our client's team. This role offers an exciting opportunity to provide critical IT support for internal users across the organization.
Key Responsibilities:
- Provide technical support for internal users with hardware, software, and account-related issues.
- Assist with infrastructure tasks such as implementations, upgrades, and maintenance.
- Troubleshoot issues and communicate with users via phone, email, or face-to-face.
- Manage virtual servers (Windows) and provide network connectivity/security support.
Requirements:
- 2+ years of experience with a bachelor's degree or equivalent experience.
- Experience supporting/troubleshooting Windows Desktop OS and Windows servers.
- Knowledge of Active Directory, network support, and troubleshooting.
- Must be professional and customer-focused, working with all users across the organization.
- Understanding of security concepts, email management, and O365 support.
Preferred Qualifications:
- Understanding of SSL certificates and troubleshooting.
- PowerShell scripting experience.
- VoIP/phone systems management experience, CCNA, or equivalent would be a plus.
Benefits:
- Medical, dental, and vision insurance.
- Voluntary and long-term disability insurance.
- Paid time off, 401(k), and holiday pay.
We are Inceed, a staffing direct placement firm dedicated to helping individuals find and secure better opportunities. We are an equal opportunity employer and prohibit discrimination and harassment of any type.
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