Client Resources Coordinator Specialist

5 days ago


Glendale, California, United States Catholic Charities of LA Full time
Job Summary:
Catholic Charities of Los Angeles, Inc. is seeking a skilled Client Resources Coordinator II to coordinate delivery of services to clients in need of emergency food, shelter, rental assistance, transportation, medical, and special needs. As an advocate with government agencies, this role will obtain public assistance and participate in outreach programs. Responsibilities include making referrals, reassessing clients, participating in community meetings, and providing reception duties.

Key Responsibilities:
• Coordinates delivery of services by making referrals for financial assistance, including emergency food, shelter, clothing, rental assistance, transportation, medical, and special needs.
• Serves as advocate with government agencies to obtain public assistance, analyzing and resolving problems, and developing and maintaining effective working relationships.
• Reassesses clients to determine if services are progressing according to plan, displaying sensitivity to the client population's cultural and socioeconomic characteristics.
• Participates in outreach programs, represents program/region at community meetings, and helps prepare necessary reports, requisitions, and statistics.

Qualifications:
• Bachelor's degree preferred; completion of two years of college required plus one to three years of related experience required.
• Must be bilingual, handle public contact and relations effectively, maintain accurate and orderly records, and display sensitivity, tact, and responsiveness in various situations and needs.
• Estimated Salary: $40,000 - $55,000 per year.
Estimated annual salary range based on location and industry standards.

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