Bakery Team Leader

4 weeks ago


San Rafael, California, United States Whole Foods Market Full time
Bakery Team Leader Job Description

As a Bakery Team Leader at Whole Foods Market, you will be responsible for providing overall leadership to the Bakery team. This includes ensuring the team is working efficiently and effectively to meet sales and profitability targets. You will be accountable for monitoring and achieving sales, purchasing, and labor targets, as well as maintaining proper product assortment, merchandising, and inventory control.

Key Responsibilities:
  • Hold team members accountable for delivering outstanding customer service.
  • Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Make hiring and separation decisions.
  • Monitor and achieve sales, purchasing, and labor targets.
  • Maintain proper product assortment, merchandising, and inventory control.
  • Establish and maintain collaborative and productive working relationships with department leaders and with vendors.
  • Sustain exceptional level of knowledge / awareness of relevant competitors and industry trends.
  • Set and achieve the highest standards of retail execution.
  • Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs and direct team members as necessary to satisfy and delight customers; respond promptly to customer needs and questions.
  • Select, train, develop, mentor, motivate, and counsel team members in a manner that sustains a high-performance team and minimizes turnover.
  • Provide timely, thorough, and thoughtful performance evaluations.
  • Consistently communicate and model WFM vision and goals.
Requirements:
  • 24+ months retail experience including 12+ months of team leadership experience.
  • Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
  • Food safety certification.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.

Physical Requirements/Working Conditions:

  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.

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