Medical Unit Assistant

1 week ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Job Description

As a Medical Unit Assistant, you will play a critical role in ensuring the smooth operation of our healthcare unit. You will be responsible for performing various tasks, including unit-based reception, clerical, medical record, and patient registration functions.

Key Responsibilities
  • Provide accurate and timely information to patients and customers.
  • Address questions and concerns promptly, or identify appropriate person and resources to do so.
  • Set priorities and handle emergency situations in a calm manner.

You will also be responsible for managing the overall unit workflow in concert with the charge RN and/or assistant manager. Additionally, you will provide directions or help to patients and customers with finding their way, use effective service recovery skills to solve problems or service breakdowns when they occur, and demonstrate teamwork by helping co-workers within and across departments.

The estimated salary for this position is around $45,000-$60,000 per year, depending on experience and qualifications.



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