Health Unit Coordinator CDH PICU Full-time Days Professional

3 days ago


Winfield, Illinois, United States Northwestern Memorial Healthcare Full time
Job Description:

As a Health Unit Coordinator at Northwestern Memorial Healthcare, you will have the opportunity to work in a dynamic and fast-paced environment. Our team is dedicated to providing exceptional patient care, and we are looking for an individual who shares our commitment to excellence.

The estimated salary for this position is $62,000 - $72,000 per year, depending on experience. If you are passionate about delivering top-notch service and working collaboratively with healthcare professionals, we encourage you to apply.

In this role, you will be responsible for performing unit-based reception, clerical, medical record, and patient registration functions. You will work closely with the charge RN and/or assistant manager to manage the overall unit workflow. Your excellent communication skills and ability to prioritize tasks will enable you to handle emergency situations with ease.

Key responsibilities include:
  • Presenting a friendly and professional demeanor to patients and staff.
  • Providing accurate information and timely updates to patients and customers.
  • Addressing questions and concerns promptly or identifying appropriate resources.
  • Utilizing effective service recovery skills to solve problems or service breakdowns when they occur.
  • Demonstrating teamwork by helping co-workers within and across departments.

Requirements:

* High School Diploma or GED equivalent
* Basic computer knowledge
* Ability to communicate effectively in English, both verbally and in writing
* Ability to assess situations requiring an interpreter and use interpreter services effectively
* Excellent customer service skills

Benefits:

Northwestern Memorial Healthcare offers a comprehensive benefits package, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits. We take care of our employees and provide opportunities for professional growth and development.
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