Call Center Agent

3 weeks ago


Paducah, Kentucky, United States Drake Lighting Full time
Job Description
Data Entry and Call Center Representative needed at Drake Lighting. The ideal candidate will be organized, have excellent communication skills, and be able to handle multiple tasks efficiently.

Responsibilities
• Enter and update customer information and transactions accurately into the company database.
• Respond to customer inquiries, provide information, and report complaints promptly.
• Identify customer needs and offer appropriate solutions or escalate issues as necessary.

Requirements
• High school diploma or equivalent required.
• 1+ year of data entry or customer service experience preferred.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required.
• Time management and multitasking capabilities required.

Work Environment
• 10pm-6am (5 days a week).
• Pay: $12 per hour.

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