Service Financial Coordinator

2 days ago


Powder Springs, Georgia, United States Hussmann Full time
Service Biller Job Description

Overview:

The Service Biller plays a crucial role in the financial and operational aspects of service activities. This position is responsible for ensuring the timely and accurate completion of tasks, closely interacting with the Area Service Manager and assigned Service staff.

Responsibilities:

  • Supports service leaders through the creation and interpretation of business reports
  • Collects, validates, inputs, and reconciles service data into system applications
  • Communicates effectively with customers and other team members
  • Reviews and receives purchase orders
  • Ensures material and labor costs are posted to correct work order in a timely manner
  • Coordinates payroll activities for Service
  • Ensures technicians post their time on a daily basis
  • Reviews billing backlog and coordinates with Area Service Managers, Field Technicians, customers, and warranty claims as necessary
  • Processes maintenance contract billing in accordance with contract guidelines
  • Reviews service tickets and performs the invoicing process for internal and customer applications
  • Performs general administrative functions to support the Service processes
  • Sets-up service agreements in system application based on transition documents
  • Records relevant correspondence and issues, relevant meetings minutes and other conversations
  • Researches and works with ASM to resolve invoice disputes in preparation for attendance of monthly calls
  • Participates in weekly meetings
  • Processes and tracks service warranty claims

Qualifications:

Education Requirement:

High School Diploma or equivalent

Requirements:

Working knowledge of office equipment and Microsoft Office products

Understanding of business financial concepts and fundamental understanding of financial analysis required

Benefits:

Hussmann offers a comprehensive benefits package, including health, dental, and vision insurance, 401k with company matching contribution, tuition reimbursement program, life/disability insurance, family leave, Panasonic employee discounts, paid vacation and holidays, wellness program, identity protection, community stewardship, employee assistance program, and more

About Hussmann:

Hussmann is a subsidiary of Panasonic USA, a leader in providing display merchandisers, refrigeration systems, installation, and services to food retailers around the world. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over 122 U.S. patents and 320 international patents from more than a dozen countries

Equal Opportunity Employer:

Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor



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