Customer Service and Sales Representative

2 months ago


Rock Hill, South Carolina, United States Comporium Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Sales & Services Contact Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and meeting or exceeding sales objectives.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner, ensuring that their concerns are addressed to their satisfaction.
  • Meet and/or exceed sales goals by effectively promoting Comporium Services and Products.
  • Adhere to departmental guidelines, including attendance and performance metrics.
  • Stay up-to-date on Comporium products and services, and provide training to colleagues as needed.
  • Perform other duties as assigned, including outbound calling, new hire training, and special projects.
Requirements
  • High School Diploma/GED required.
  • 1-2 years of customer service and sales experience preferred.
  • Excellent computer, oral, and written communication skills.

We are an equal opportunity employer and contractor, committed to creating a diverse and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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