Senior Salesforce Business Analyst

3 weeks ago


Lansing, Michigan, United States Ally Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Ally Financial. As a Business Analyst, you will play a critical role in supporting the Ally Insurance organization with various strategic technology system initiatives, as well as channel strategies and efficiencies.

Key Responsibilities
  • Collaborate with various business partners and sales teams to gather requirements and implement sales processes in Lightning, DocuSign, and other applicable systems.
  • Analyze the efficiency of current dealer data, including accounts, dealer enrollment, approvals processes, pre-enrollment activities, events, and develop easy-to-use tools to support our matrix partners.
  • Deliver training material for dealer enrollment and ongoing, focused on common questions and new business applications.
Requirements
  • Prior Business Analyst experience required.
  • 3-5 years of administration and configuration experience required.
  • Administration and developer certifications preferred.
  • Must be proficient in Microsoft Office Suite, including Excel, Access, PowerPoint, Word, Jira, and standard Enterprise systems.
  • Strong communication, interpersonal, and presentation skills, including the ability to articulate complex problems in a simple manner.
  • Extremely organized with strong time-management skills.
  • Proven experience with leading and managing projects using agile project management methodologies.
  • Proven ability to leverage technical expertise and relationships to contribute to strategy and drive business results.
What We Offer

At Ally, we offer a competitive compensation package, including a base pay range of $70,000-$120,000, as well as opportunities for growth and development. Our total compensation program is designed to support and enrich your personal and professional life, including time away, planning for the future, supporting your health and well-being, building a family, and work-life integration.

About Ally

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on Doing it Right and being a trusted financial-services provider to our consumer, commercial, and corporate customers.



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