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Travel Sales Specialist

1 month ago

Charlotte, North Carolina, United States Staples, Inc. Full time
Job Title: Retail Travel Specialist

Are you passionate about providing exceptional customer service and helping people navigate the world of travel?

We're seeking a Retail Travel Specialist to join our team at Staples, Inc. As a key member of our sales team, you will engage customers with our travel services and products, providing a seamless and personalized experience that meets their needs.

Key Responsibilities:
  • Provide comprehensive travel solutions, including product sales and identity-related services
  • Greet customers and provide a professional and welcoming experience
  • Engage customers and present products & solutions that drive sales with their needs in mind
  • Verify customer identity, scan required documents, and take passport photos
  • Complete customer fingerprint images, biometric & data capture processes, and paperwork
  • Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment
  • Support other areas of the store during your onboarding period
  • Be flexible to perform other duties as assigned or needed in the store

Requirements:
  • 18 years of age or older and a U.S. citizen
  • Able to work a flexible schedule based on the store's needs
  • Proficiency in Microsoft Office and ability to operate a keyboard, photocopier, and other office equipment
  • 1+ years customer service-related experience
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Manage conflict in a reasonable, nonconfrontational, and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand, and walk continuously

About Us:
Staples, Inc. is a leading retailer of office supplies and services. We're committed to helping our customers and community discover innovative products, services, and inspiration that unlock what's possible. Our people are the heart of our success, and we're excited to welcome you to our team

Benefits:
  • Generous paid time off and consistent hours/shifts
  • Weekly pay and career growth opportunities
  • Free TSA PreCheck membership for roles with TSA services
  • $250 award upon successfully completing the full vetting process
  • Opportunity for full-time or part-time hours depending on the specific store's opening(s)
  • Associate discounts on in-store and online merchandise, services, and warranty plans
  • Discounts at hundreds of retailers, restaurants, and more
  • 401(k) plan with a company match
  • Dental and vision insurance; full-time associates are also eligible for medical
  • And many more benefits

Equal Opportunity Employer:
Staples, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.