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Client Engagement Specialist
2 months ago
As a Sales Support Coordinator at Sephora, you will play a pivotal role in enhancing our customers' journey and empowering our team members. Your contributions will be essential in fostering a vibrant and welcoming atmosphere for all clients.
Key Responsibilities:
1. Enhancing Customer Experience: You will create an inviting environment through strong client engagement and collaboration. Understand the store's objectives and assist the team in achieving these targets.
2. Coaching and Training: Mentor Beauty Advisors on effectively communicating our loyalty programs and service offerings to clients.
3. Event Management: Assist in the planning, execution, and staffing of various events, services, and classes, ensuring seamless operations.
4. Store Presentation: Maintain a pristine and well-stocked store, making a positive first impression on customers.
5. Sales Support: Contribute to the store's sales goals by sharing insights on products and services, while actively participating in inventory management to minimize loss.
Qualifications:
- 1-3 years of experience in a similar capacity within retail or service sectors.
- Excellent communication skills with the ability to motivate and provide constructive feedback.
- Proficiency in technology and systems.
- Strong organizational and planning abilities.
- Flexibility to work varied hours, including weekends and evenings.
- Physical capability to lift up to 50 pounds and remain active on the sales floor.
Compensation:
The hourly wage for this position is competitive and based on experience and qualifications.
Benefits:
Sephora offers a comprehensive benefits package that includes healthcare options, a 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and referral bonuses.
Diversity and Inclusion:
Sephora is committed to fostering a diverse and inclusive environment where every individual is valued and respected.
