Technical Liaison Specialist

2 weeks ago

Vandalia, Ohio, United States PSA Airlines Full time
Overview

Elevate your career with PSA Airlines
About PSA

PSA Airlines, a proud subsidiary of American Airlines, provides exceptional opportunities for advancement and professional growth. We prioritize collaboration, diversity, and inclusivity, aiming to cultivate a secure, respectful, and enjoyable workplace for our over 4,000 team members. Our company ethos, referred to as The PSA Way, serves as the cornerstone of our operations, promoting stability, growth, and a forward-thinking mindset while maintaining safety as our utmost priority. We are committed to our objectives and achievements, always striving for improvement. We support one another and take responsibility for our actions, while fostering caring interactions with teammates, colleagues, and customers. Join our team to benefit from a comprehensive package that includes travel privileges on the American Airlines global network, allowing you to discover new destinations and create lasting memories with loved ones.
Benefits

PSA offers a range of benefits that reflect our commitment to excellence. All eligible team members can enjoy a robust benefits package, which includes:
  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to maximize your travel opportunities
  • 401(k) plan with company matching
  • Profit-sharing and bonus opportunities through American Airlines Group (AAG)
  • Choice of three health plan options, all offering nationwide coverage through the UnitedHealthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options, including coverage for glasses and contacts annually
  • Benefits navigation services to assist with finding a doctor, scheduling appointments, understanding medical bills, and accessing second opinion services
  • 24-hour virtual urgent care services
  • Family planning and fertility treatment options
  • LGBTQ+ friendly services, including gender-affirming care and assistance in finding knowledgeable providers
  • Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for dependents
  • Flexible Spending Accounts for Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program offering a variety of services, including five free in-person sessions with a healthcare professional
Responsibilities

Position Summary

The Liaison Engineer at PSA Airlines will serve as the Subject Matter Expert in addressing technical discrepancies related to aircraft during daily operations, ensuring that PSA operates the CRJ-700/900 safely and reliably.

Job Responsibilities
  • Issuing repairs and providing technical engineering guidance for CRJ-700/900 aircraft during operations to ensure safe, timely, and compliant functioning of Large Transport Category aircraft within a 121 Airline Operation
  • Translating technical requirements between OEM MHIRJ and PSA's frontline maintenance operations
  • Offering technical engineering support for aircraft out of service (AOS) within PSA's fleet as necessary
  • Preparing for and executing on-site recovery of aircraft with both major and minor structural damage
  • Conducting engineering evaluations of real-time safety events (e.g., hard landings, severe turbulence) and implementing corrective actions as required
  • Possessing knowledge of Code of Regulations (CFRs), airworthiness design and substantiation criteria, as well as aircraft and equipment design and operational characteristics
  • Interpreting complex technical engineering and OEM documentation
  • Assisting in the development of Temporary Repair Requirements within the M&E system
  • Collaborating with all aspects of the airline to achieve outstanding safety and reliability outcomes
  • Providing 24/7 technical assistance to company personnel to enhance the technical proficiency of frontline AMTs
  • Overseeing the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs
  • Performing additional duties as assigned
Position Specifics

Qualifications

Required
  • Bachelor's degree in Engineering or equivalent technical experience
  • Relevant experience in Technical Operations/Maintenance within a 121 Airline Operator
  • Ability to effectively communicate and present information to stakeholders
  • Proficiency in speaking, reading, and writing in English
  • Must be authorized to work in the US if hired
Additional Information

Supervisory Responsibility: This position does not involve supervisory duties

Delegation: In the absence of the Liaison Engineer, responsibilities will be delegated to the Director of Engineering & Technical Services

Authorities: None

Work Environment: This role operates in a professional office setting, routinely utilizing standard office equipment such as computers, telephones, photocopiers, facsimile machines, and filing cabinets.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is primarily a sedentary role; however, the employee is frequently required to stand, walk, climb stairs, lift weights up to 25 lbs, use hands to handle or feel, and reach with hands and arms.

AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by law.

Security Clearance: All employees must pass a fingerprint-based criminal history records check (CHRC) as per 49CFR, along with a pre-employment drug screening.

Other Duties: Please note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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