PowerSchool Technical Support Specialist
3 days ago
We are seeking a highly skilled Technical Support and Data Analyst to join our team at Phillips Programs Schools. The successful candidate will provide technical support and data analysis for our PowerSchool system, ensuring seamless functionality and data integrity.
Key Responsibilities- Provide technical support and training for staff on PowerSchool and other student information systems.
- Analyze and create data reports for executive and program staff.
- Log, track, and document software support calls.
- Manage technology projects, including consulting with programmers to resolve software errors.
- Develop and maintain data templates and dashboards.
- Provide monthly, quarterly, and annual data reports.
- Work with consultants to identify and resolve PowerSchool issues.
- Establish standards and procedures for data entry and monitoring database integrity.
- Maintain confidentiality of all information.
- Assist with special projects as assigned.
- Bachelor's Degree with 1+ year(s) of relevant experience.
- Strong Excel skills with interest and aptitude for learning other analytical tools.
- Experience with PowerSchool or other student information systems.
- Strong written and verbal communication skills.
- Great attention to detail.
- Self-motivated analyst, capable of uncovering data trends to improve operational proficiency.
Phillips Programs Schools are private special education day schools for students with behavioral health challenges, learning disabilities, and other school challenges. We offer competitive salaries, a comprehensive benefits package, and an environment where leaders can harness their gifts and creativity, innovate, and make meaningful contributions as professionals in a workplace that lives our values.
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