Operations Manager

3 weeks ago


Hot Springs National Park, Arkansas, United States Altitude Testing Full time
Job Overview

The Operations Manager at Altitude Trampoline Park is a leadership role that oversees the day-to-day activities of the park, ensuring exceptional guest experiences and operational efficiency. This position reports directly to the General Manager and assumes GM responsibilities in their absence.

Key Responsibilities
  • Team Development: Coach and develop a large team through clear communication, promoting a positive and cohesive work environment.
  • Operations Management: Manage all facets of operations, including inventory, labor, and financial reporting, ensuring alignment with Altitude standards.
  • Guest Experience: Establish and uphold Altitude standards, policies, and expectations, ensuring consistent guest service and operational efficiency.
People Development
  • Recruitment: Recruit, hire, and onboard top talent, creating a supportive growth-oriented workplace where team members are empowered to succeed.
  • Training: Ensure team members are trained to meet their job responsibilities and equipped to deliver positive guest experiences.
Sales & Financial Performance
  • Financial Goals: Collaborate with the support center team to implement sales and marketing plans, manage the budget, and make adjustments as needed to meet or exceed financial goals.
Qualifications & Skills
  • Leadership Experience: Prior leadership experience in a similar environment is a plus.
  • Communication Skills: Skilled in effective communication to uphold a positive and productive team culture.

Estimated Salary: $70,000 - $90,000 per year, depending on location and experience.



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