Customer Service Lead
3 weeks ago
Circle K Warm Springs Rd is seeking a highly skilled and motivated Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of Customer Service Representatives.
Key Responsibilities:- Provide prompt, courteous customer service and resolve customer issues on shift
- Provide training assistance to new Customer Service Representatives
- Perform shift supervision and ensure a smooth operation of the store
- Complete all store merchandise build-to's and ensure accurate inventory levels
- Complete a grocery order and delivery, and receive and verify vendor deliveries
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and conflict resolution skills
- Ability to lead and motivate a team
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
Circle K is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today
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Customer Service Lead
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