General Manager

4 days ago


North Walpole, New Hampshire, United States Global Partners Full time
Job Overview:

Global Partners LP is seeking a highly skilled General Manager to lead the day-to-day operations of our store, ensuring exceptional customer service, store appearance, and profitability. As a key member of our team, you will be responsible for managing staff, optimizing revenue streams, and maintaining a high level of guest satisfaction.

Key Responsibilities:
  • Maximize store profitability through effective expense management, revenue optimization, and team leadership.
  • Ensure exceptional guest satisfaction by fostering a positive shopping experience, responding to guest complaints, and soliciting feedback.
  • Select, develop, and lead a highly engaged team, promoting a positive and inclusive store atmosphere.
  • Manage staffing, scheduling, and labor allocation to meet guest and business demands.
  • Conduct training and development programs to ensure associates are proficient in skills and job safety.
  • Monitor and assess individual work, providing feedback, coaching, and support opportunities for development.
  • Ensure store conditions meet or exceed standards for safety, service, and operational efficiency.
  • Lead change initiatives, champion programs, and educate associates on the importance of change.
  • Meet or exceed key performance metric targets, delivering budgeted merchandise gross profit.
Requirements:
  • Leadership experience in a fast-paced retail, food service, or fuel environment.
  • Experience selecting, training, and managing staff, with a focus on labor allocation, sales building, and expense management.
  • Ability to perform physical behaviors repetitively, including standing, walking, handling, and lifting up to 50 lbs.
  • High School Diploma or Equivalent.
What We Offer:
  • Competitive salaries and opportunities for growth.
  • Health, wellness, and benefits packages.
  • 401k and match component.
  • Tuition reimbursement and paid volunteer time-off.
How to Apply:

If you're a motivated and experienced professional looking to join a dynamic team, please apply with your resume. Our talent acquisition team will review your application and contact you for further discussion.


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