Service Delivery Representative

5 days ago


Madison Heights, Michigan, United States Career Transitions Full time

Job Overview:

Career Transitions is seeking a Service Delivery Representative to join our team. As a Service Delivery Representative, you will be responsible for delivering exceptional service and support to our clients.

About the Role:

This is a full-time position located in Madison Heights, MI. The ideal candidate will have a strong background in customer service and excellent communication skills.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to provide solutions and resolve complex issues
  • Maintain accurate records of customer interactions and issue resolutions

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • 2+ years of customer service experience in a call center or help desk environment
  • Excellent communication and problem-solving skills

Compensation:

The estimated salary for this role is $55,000 - $70,000 per year, depending on experience.

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