Patient Access Representative 3 On-Site

1 day ago


Miami FL USA, United States University of Miami Full time
Job Summary

The Patient Access Representative 3 (On-Site) plays a critical role in ensuring seamless patient registration and financial clearance processes at the UHealth Tower - Emergency Department. This position requires a high level of expertise in data entry, communication, and problem-solving skills to facilitate reimbursement for services rendered by the department.

Key Responsibilities
  • Obtain, confirm, and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Contact patients' families or physicians' offices to obtain missing insurance information.
  • Verify insurance and confirm insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
  • Collaborate with scheduling departments to identify add-on patients.
  • Obtain necessary authorizations, pre-certifications, and referrals.
  • Notify patients of liabilities prior to date of service and collect funds.
  • Maintain appropriate records, files, and accurate documentation in the system of record.
  • Serve as a lead resource for lower-level Patient Access Representatives.
  • Recommend new approaches to management for enhancing performance and productivity.
Requirements
  • High School diploma or equivalent.
  • Minimum 3 years of relevant experience.
  • General knowledge of office procedures and operations.
  • Skill in data entry with minimal errors.
  • Ability to communicate effectively in both oral and written form.
  • Skill in completing assignments accurately and with attention to detail.
  • Ability to process and handle confidential information with discretion.
About the University of Miami

The University of Miami is a world-renowned academic medical center that provides leading-edge patient care, powered by groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.

Patient safety is a top priority. As a result, during the Influenza (the flu) season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.



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