Patient Support Representative

6 days ago


Provo, Utah, United States Serenity Healthcare Full time
Serenity Healthcare is a leader in healthcare technology, offering innovative solutions for mental health challenges. As a Customer Care Advocate, you will play a vital role in supporting patients through our advanced medical devices and services. With a competitive salary of $48,000 - $58,000 per annum, depending on experience, and a comprehensive benefits package, this opportunity is perfect for those passionate about making a difference.

Your primary responsibility will be taking inbound calls, educating patients on our treatments, and ensuring compliance with HIPPA regulations. You will also collaborate with clinics to coordinate patient care and resolve any issues that may arise. To succeed in this role, you should possess a strong patient-first mindset, excellent verbal and written communication skills, and previous experience in customer service. Additionally, you must be able to connect with individuals from diverse backgrounds and remain empathetic in challenging situations. Join our team at Serenity Healthcare and contribute to the healing journey of our patients.

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