Leasing Consultant

3 days ago


Huntsville, Texas, United States Realty Center Management Inc Full time
Job Title: Leasing Consultant

We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Realty Center Management Inc. As a Leasing Consultant, you will play a critical role in ensuring the financial performance of our properties and providing exceptional service to our residents.

Key Responsibilities:
  • Assist the property manager and assistant manager with day-to-day operations to ensure financial performance of the building and/or apartment community.
  • Provide excellent customer service to existing and prospective residents, including answering phone calls, responding to emails, and greeting visitors.
  • Develop and execute social functions for residents, including planning and execution of events, and ensuring resident requests are responded to and followed up on.
  • Responsible for office organization and administration, including filing invoices, maintaining work order systems, and keeping lease documents organized and accurate.
  • Show apartments and floor plans, and develop knowledge of the product, market, and property to successfully lease the property.
  • Process rental applications and accurate verification as specified in rental criteria.
  • Assist with lease renewal correspondence and ensure all renewal documents are signed and completed in the management software.
  • Responsible for move-in files and proper procedure in the move-in process, including explaining community policies to residents.
  • Conduct move-out inspections, accept keys, assess charges, take pictures, and maintain accurate notes for each move-out.
  • Typing work orders, printing, completing, and following up with residents regarding work orders or delays.
  • Complete an accurate market survey, including pricing, concessions, occupancy, and amenities, and maintain professional appearance at all times.
Requirements:
  • High school diploma or GED equivalent.
  • Preferred customer service experience.
Computer and Equipment Skills:
  • Microsoft Office.
  • Yardi-preferred.

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