Arena Ice Surface Manager

1 week ago


Elmont, New York, United States AEG Full time
Job Summary

We are seeking a highly skilled and experienced Ice Operations Manager to join our team at UBS Arena. As a key member of our operations team, you will be responsible for ensuring the ice surface is maintained to the highest standards, providing exceptional support to our events and ensuring a safe and enjoyable experience for our guests.

Key Responsibilities
  • Maintain a NHL quality ice sheet and ensure it is in optimal condition for games and practices.
  • Work closely with our events team to ensure the ice surface is prepared for various event configurations.
  • Monitor and maintain the facility's temperature and humidity conditions, ensuring they are within optimal ranges for ice maintenance.
  • Manage and maintain a log book of facility conditions, including temperature and humidity readings.
  • Collaborate with our building trades team to ensure the ice surface is in optimal condition for events.
  • Develop and maintain a checklist of supplies required for ice maintenance and repairs.
  • Oversee the day-to-day operations of the ice surface during hockey season, including ice recoveries, ice removal, maintenance, and preparation for conversions.
  • Manage and schedule staff for NHL/Islanders game day related activities, including ice crew, drivers, and shovelers.
  • Maintain and repair Olympia ice resurfacers and related equipment and systems.
  • Oversee conversion crew for event setups and breakdowns throughout the arena and property, including non-hockey events.
  • Perform other projects and responsibilities as assigned by the Director of Operations.
Requirements
  • 3-5 years of experience managing the operations for an ice rink or multipurpose facility.
  • Extensive knowledge of ice rink operations, facility maintenance, Olympia ice resurfacer operation, and a general understanding of ice rink refrigeration systems and safety practices.
  • Successfully complete US Ice Rinks and Certified Ice Technician Program.
  • 3-5 years of experience driving ice resurfacing machines for an NHL team.
  • Ability to work under pressure to meet deadlines and adapt to changing circumstances.
  • Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
  • Organized and detail-oriented, resourceful, quick learner, and able to handle multiple projects simultaneously.
  • Establish and maintain effective working relationships with internal Arena Operations staff as well as event-related and promoter personnel.
  • Excellent communication, interpersonal, organizational, and problem-solving skills required.
  • Ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.


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