General Merchandise Expert

4 weeks ago

Montana, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life by providing a unique and personalized shopping experience.

About General Merchandise

Our General Merchandise and Food Sales team is responsible for leading inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise areas of the store. This team also leads Food & Beverage and Food Service, providing a fresh and food-safe experience for our guests.

Job Summary

We are seeking a highly motivated and detail-oriented General Merchandise Expert to join our team. As a General Merchandise Expert, you will be responsible for creating a welcoming experience for our guests, observing and understanding their needs, and engaging with them in a genuine way. You will also be responsible for being knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guests and improve their experience.

Key Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Observe to quickly understand whether a guest needs assistance or wants to interact
  • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guests and improve their experience
  • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
  • Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock, and accurately signed for guests
  • Acknowledge guests as you complete workload with minimal guest disruption; review sales trends to understand how to prioritize daily workload based on business and guest needs
  • Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
  • Execute revisions, sales plans, and planograms for all GM categories
  • Assist all non-GM areas of the store with transition sets and In Store Marketing (ISM)
  • Conduct weekly price change workload for all GM categories
  • Complete Radio Frequency ID (RFID) scans in GM areas and system audit functions to ensure inventory accuracy
  • Accurately execute all backroom fills, including guest requests, and backstock product from GM categories efficiently and timely
  • Own backroom aisles, including backstock, for your GM areas
  • Process all inbound deliveries using the Receive application to ensure inventory accuracy
  • Complete all backroom daily and weekly audits
  • Operate power equipment only if certified
  • Maintain backroom and fixture room organization, location accuracy, and follow equipment guidelines
  • Follow processes accurately with attention to detail, monitor own progress, and accurately prioritize tasks
  • Demonstrate a culture of ethical conduct, safety, and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU) and maintain a compliance culture while executing those duties, such as federal, state, and local adult beverage laws
  • All other duties based on business needs
What We Are Looking For

We are looking for a highly motivated and detail-oriented individual who is passionate about providing excellent customer service and has a strong work ethic. The ideal candidate will have a welcoming and helpful attitude toward guests and other team members, be able to learn and adapt to current technology needs, work both independently and with a team, resolve guest questions quickly on the spot, and have attention to detail and follow a multi-step process.

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Accurately handle cash register operations
  • Climb up and down ladders
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
  • Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary

Find competitive benefits from financial and education to well-being and beyond at Target Careers.

Target is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment for all team members.

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