Dialysis Program Director
3 weeks ago
The Dialysis Program Manager Registered Nurse is responsible for the day-to-day operations of the assigned Home Therapies program, ensuring the delivery of quality patient care in accordance with policies, procedures, and training.
Key Responsibilities- Provides safe and effective oversight, support, training, and scheduling of the delivery of home dialysis therapies to patients in compliance with standards outlined in the facility policy procedure manuals and regulations set forth by the corporation, state, and federal agencies.
- Manages profit and loss of the assigned program, ensuring optimal performance of program operations to achieve or exceed budgets and key performance indicators.
- Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient.
- Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
- Oversees patient and caregiver readiness and ability to perform dialysis treatments at home, assessing the environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
- Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
- Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
- Manages program supplies, equipment tracking, and ensures that orders are replenished in a consistent and timely manner.
- Directs activities related to Continuous Quality Assurance Improvement, patient retention, and Clinical Algorithm Adoption, patient access management, and patient training success.
- Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status, and any other treatment-related data into systems.
- Ensures regulatory, compliance, and audit activities are accomplished on time.
- Orients and supports new staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
- Participates in Business Unit initiatives, projects, and audits as directed.
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and “material assist” devices for the heavier items.
This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
Employees are required to take the Ishihara's Color Blindness test as a condition of employment
SupervisionTypically supervises non-exempt staff
Education and Required CredentialsGraduate of an accredited School of Nursing (R.N.). Current appropriate state licensure.
Successfully complete CPR Certification
Experience and SkillsMinimum of one year dialysis experience with three months peritoneal experience required, one year medical-surgical nursing or ICU experience preferred
Supervisory experience preferred
Successfully complete a training course in the theory and practice of dialysis therapies
Demonstrated leadership skills including, but not limited to communication, customer service, performance management, and continuous quality improvement.
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