Hospitality Attendant | Comfort Inn
2 months ago
We are seeking a highly motivated and customer-focused Hospitality Attendant to join our team at Comfort Inn & Suites Newark. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Guest Service: Welcome and greet guests in a friendly and professional manner, ensuring their needs are met and exceeded.
- Breakfast Service: Prepare and serve breakfast to guests, maintaining high standards of quality and cleanliness.
- Housekeeping: Maintain the cleanliness and organization of the breakfast area, including setting up and breaking down the breakfast bar.
- Customer Complaint Resolution: Handle guest complaints in a professional and courteous manner, ensuring guest satisfaction.
- Team Collaboration: Work collaboratively with other team members to ensure seamless service delivery and maintain a positive work environment.
- Customer Service Experience: Minimum one year of customer service experience, preferably in a hotel or hospitality setting.
- Communication Skills: Ability to effectively communicate with guests, management, and colleagues to ensure understanding and resolve issues.
- Language Skills: Bilingual English/Spanish a plus, but not required.
- Knowledge of Local Area: Familiarity with local activities and attractions is a plus.
Shaner Hotel Group is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We are committed to providing exceptional service and creating memorable experiences for our guests.
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Breakfast Attendant
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Newark, New Jersey, United States Shaner Hotel Group Full timeJob DescriptionWe are seeking an enthusiastic and customer-focused Breakfast Attendant to join our team at Comfort Inn & Suites Newark. As a Breakfast Attendant, you will be responsible for ensuring our guests have an exceptional dining experience. Your primary role will be to provide prompt and courteous service to guests in the breakfast area, maintaining...
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