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Clinical Operations Manager

2 months ago

Wenatchee, United States Catholic Charities Serving Central Washington Full time
Job Summary

Catholic Charities Serving Central Washington is seeking a highly skilled and experienced Program Director to oversee and coordinate the day-to-day operations of nurses and nurse practitioners. The successful candidate will be responsible for ensuring adherence to clinical standards, evidence-based practices, and appropriate scopes of practice.

Key Responsibilities
  • Supervise and coordinate the activities of registered nurses and nurse practitioners to ensure efficient and effective delivery of patient care.
  • Provide guidance, mentorship, and support to nursing staff, fostering a positive and collaborative work environment.
  • Implement and enforce clinical standards, protocols, and evidence-based practices to uphold quality care delivery.
  • Monitor and evaluate the performance of nursing staff, providing regular feedback, coaching, and performance appraisals.
  • Collaborate with senior leadership to develop and implement policies and procedures that promote excellence in nursing practice.
  • Ensure compliance with regulatory standards, accreditation requirements, and organizational policies within the nursing department.
  • Manage staffing schedules, assignments, and workload distribution to optimize resource utilization and meet patient care needs.
  • Participate in the recruitment, selection, and orientation of new nursing staff, contributing to the development of a skilled and competent workforce.
  • Serve as a liaison between nursing staff and other healthcare professionals, facilitating interdisciplinary collaboration and communication.
  • Stay abreast of advancements in nursing practice, healthcare technology, and regulatory changes, and disseminate relevant information to the nursing team.
  • Foster a culture of continuous learning, professional development, and evidence-based practice among nursing staff.
  • Act as a resource and advocate for patients and their families, addressing concerns, providing education, and ensuring their needs are met.
Clinical Supervision Responsibilities
  • Provide clinical supervision for nursing team, as well as other clinical management oversight as appropriately assigned.
  • Encourage and guide staff in ways that are consistent with the mission and vision of Catholic Charities.
  • Continue program development in concert with the mission and vision of Catholic Charities.
  • Establish effective communication with the staff, including feedback that facilitates professional and personal growth.
  • Conduct annual assigned practitioner evaluations with the assistance of senior leadership.
  • Participate as a member of Catholic Charities Clinical Management Team.
Requirements
  • Bachelor of Science in Nursing, Required.
  • Minimum of two years' experience, preferred, in direct clinical treatment services with patients with mental illness.
  • Previous experience in a supervisory or managerial role.
  • Electronic Health Records skills (EHR).
  • Good interpersonal skills.
  • Possess and utilize effective verbal and written communication skills.
  • Ability to provide service in a culturally competent manner.
  • Ability to be self-motivated, work independently, and as a team member.
  • Ability to represent the agency in a professional manner within the community.
  • Knowledge of team management/supervision.
  • Bilingual (English/Spanish) preferred, but not required.
  • Licensed in the State of Washington as a Registered Nurse.
  • First Aid/CPR Certification.
  • Valid Washington State driver's license and required minimum liability insurance for WA State.
  • Must be deemed insurable as determined by Catholic Charities liability insurance provider.