Team Leader

1 week ago


Kew Gardens, New York, United States Primark Full time
Job Title: Team Leader

As a Team Leader at Primark, you will be responsible for leading a team of Sales Associates to provide an exceptional store environment and customer experience. You will motivate and coach your team to optimize sales and ensure a high-performing and engaged retail team.

Key Responsibilities:
  • Manage an allocated section of a department, supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged.
  • Help other managers with the day-to-day running of the store.
  • Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement.
  • Manage the cash lanes and Fitting Room areas as needed.
  • Help with customer feedback and complaints.
  • Manage stock file accuracy and drive improved availability in-store with a consistent focus on size and option control to meet customer demand.
  • Manage all pricing in line with Primark Pricing Principles.
Requirements:
  • Excellent people skills to serve customers, lead the team, and build credible working relationships with all store colleagues.
  • Strong service focus with experience of delivering excellent customer experience while maintaining high store standards.
  • Good commercial awareness and understanding of local selling patterns.
  • Ability to guide and support a team to achieve results.
  • Nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.
  • Good planning and organizational skills, prioritizing and working within agreed timescales.
  • Experience supporting store management with the protection of people, property, and premises by securing cash, stock, and property.
What We Offer:
  • A competitive salary range of $26.00 - $27.50.
  • A robust onboarding period to ensure your success.
  • Opportunities for career growth and development.
  • A collaborative and supportive work environment.

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