Quality Assurance Manager

1 week ago


San Francisco, California, United States Salesforce Inc Full time
About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Job Details

We're seeking a Quality Assurance Manager in San Francisco, CA to join our team. As a Quality Assurance Manager, you will be responsible for developing and reviewing QA Test Plans, creating and maintaining Test artifacts, and monitoring daily tasks to ensure the appropriate level of quality is incorporated into our customer implementations.

Responsibilities
  • Develop and review QA Test Plans to ensure overall QA strategy, QA Process & QA Best Practices are met.
  • Create and maintain Test artifacts, including Test Cases, Test Scripts, and Test Execution Status Reports.
  • Monitor daily tasks to ensure QA Consultants are meeting daily priorities and project business requirements.
  • Communicate overall QA Status on Customer Implementations to internal project and customer teams.
  • Work with various project teams across customer implementations to ensure quality is met.
  • Participate in daily project status calls and defect internal triage calls if required.
  • Collaborate with customer teams during User Acceptance testing (UAT) phase.
  • Track and highlight Critical / Blocker defects to the project team if timely progress is not seen on their resolution.
  • Participate in sessions with SBAs and Developers if more information is required for the QA team to perform their testing activities.
Requirements

We're looking for a candidate with a Master's degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the field of software engineering/program analysis or two (2) years of experience in the job offered. Alternatively, a Bachelor's degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of experience in the field of software engineering/program analysis or five (5) years of experience in the job offered.

Special Skills
  • Salesforce Commerce Cloud
  • Marketing Cloud and Service Cloud
  • Order Management
  • Software Quality Assurance
  • Jira
  • Agile and Scrum development methodology
  • Functional Tests
  • User Acceptance Tests
  • Regression Tests
  • Test Automation
Benefits

We offer a competitive salary range of $160,139.00 - $192,500.00 per annum, as well as a range of benefits, including telecommuting options and opportunities for career growth and development.

Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 22-16100. Salesforce is an Equal Opportunity & Affirmative Action Employer.



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