Ropes Course Attendant

3 weeks ago


Silver Bay, Minnesota, United States silverlake the family place Full time
{"title": "Ropes Course Attendant", "description": "Ropes Course Attendant

At Silverlake the Family Place, we're seeking a Ropes Course Attendant to join our team

As a Ropes Course Attendant, you'll be responsible for ensuring a safe and enjoyable experience for our guests. This includes monitoring and operating attractions, enforcing rules, and providing excellent customer service.

Key Responsibilities:

  • Greet guests with a friendly smile and provide a fun acknowledgment.
  • Assist guests with attraction awareness and questions, and clarify rules and regulations.
  • Explain attraction operations and rules in a fun and safe way.
  • Ensure the general cleanliness of the attraction area.
  • Operate and monitor attractions with safety and cleanliness as top priorities.
  • Refer to the attraction process manual for detailed information.
  • Assist guests with special requests or needs, prioritizing safety.
  • Communicate with supervisors regarding necessary repairs and maintenance.
  • Close attractions if safety is in doubt and locate a supervisor.
  • Follow procedures for safety, injury, and emergency situations.
  • Be knowledgeable about other attractions and facilities to respond to guest requests.
  • Report any misconduct to management immediately.
  • Execute guest service performance standards daily.
  • Notice opportunities to facilitate social interactions with families.
  • Surprise and engage guests with enthusiasm and authenticity.
  • Perform other related duties assigned.

Requirements:

  • Great personality and willingness to serve customers.
  • Positive communication and professionalism.
  • Outgoing and creative.
  • Ability to multitask.

Reports to: Member Service Director

", "requirements": "["Great personality and willingness to serve customers.", "Positive communication and professionalism.", "Outgoing and creative.", "Ability to multitask."]"}

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