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Customer Service Representative

2 months ago

Saint Cloud, Minnesota, United States Palmer Group Full time
Job Overview

Palmer Group is seeking a highly skilled Client Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our financial institution clients.

Key Responsibilities:

  • Communicate effectively with financial representatives to resolve issues and provide solutions
  • Demonstrate professional communication skills to build strong relationships with clients
  • Work in a fast-paced call center environment, handling 40-50 inbound calls daily
  • Operate multiple computer systems to manage client interactions

Requirements:

  • High school diploma or equivalent required
  • 1+ year of previous call center experience preferred, but not required
  • Punctual and dependable with a strong work ethic
  • Quick learner with excellent attention to detail
  • Ability to work independently and as part of a team

Benefits:

  • 401(k) retirement plan
  • Major health insurance options
  • Employee Stock Ownership Plan (ESOP)
  • Opportunities for professional growth and development

About Palmer Group:

We are a premier employment agency dedicated to providing exceptional employment solutions to our clients and candidates. With a strong focus on ethics, values, and customer satisfaction, we have built a reputation as a trusted partner in the job market. Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.