Customer Service Representative

1 day ago


Victoria, Texas, United States InvoCare Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our organization.

Key Responsibilities

1. Set appointments with customers to discuss potential vehicle trade-ins and sales of vehicle service contracts.
2. Meet with customers in the service drive to discuss their needs and provide solutions.
3. Arrange the purchase of customers' current vehicles for our pre-owned operation.
4. Retain unexpected customers by following up with them and providing excellent service.
5. Save our CSI standings by contacting customers with pending mileage penalties.

Requirements

1. High energy and a positive attitude.
2. Call volume experience preferred.
3. Script calling experience preferred.
4. A teachable attitude and basic computer/typing skills.

What We Offer

We offer a competitive salary, excellent working environment, health, dental, vision, 401k with match, and an employee vehicle purchase program. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your resume for consideration.

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