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Customer Service Associate

2 months ago


Altamonte Springs, Florida, United States Steve Manzano - State Farm Agent Full time
Job Overview

Position Summary:

We are looking for a dedicated professional to serve as an Office Representative at Steve Manzano - State Farm Agent. This role is ideal for a dynamic and customer-oriented individual who is eager to contribute to our agency's success. You will be instrumental in fostering business development through meaningful interactions and outstanding customer service. This position thrives in a vibrant atmosphere where self-motivated individuals can excel. It offers competitive compensation, opportunities for advancement, and a supportive work environment. You will also gain insights from seasoned professionals in the industry.

Key Responsibilities:

  • Build and nurture customer relationships, ensuring timely follow-up as needed.
  • Manage incoming auto insurance inquiries, addressing questions regarding quotes, eligibility, and coverage options.
  • Benefit from a structured compensation package that includes hourly wages, commissions, bonuses, and sales incentives.
  • Participate in team-building activities and travel opportunities.
  • Enjoy paid time off, including vacation and personal/sick days.
  • Receive paid holidays and access to a 401K retirement plan.
  • And much more...

Qualifications:

  • Strong interpersonal skills with the ability to communicate effectively.
  • Willingness to learn and adapt within a collaborative team setting.
  • Capability to manage multiple tasks efficiently.
  • Availability to work Monday through Friday, from 8:30 am to 5 pm (40 hours/week), with weekends and major holidays off.

If you are driven to achieve success and seek a stable work environment, we encourage you to consider this opportunity. Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Successful candidates must meet any applicable licensing requirements and complete necessary training programs. State Farm agents operate as independent contractors responsible for their own hiring.