Member Support Specialist

6 days ago


Orange, California, United States GovernmentJobs Full time

**Job Summary:**

CalOptima Health seeks a skilled Customer Service Representative to join its team. This role involves interacting with members and providers to address their questions and concerns, providing them with information and support to ensure a smooth experience.

**Key Duties and Responsibilities:**

  1. Responding to member and provider inquiries via phone and email.
  2. Resolving issues and providing solutions in a timely and professional manner.
  3. Collaborating with internal teams to ensure seamless communication and service delivery.

**What We Look For:**

  • Degree in a relevant field or significant customer service experience.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.


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