Member Support Specialist
6 days ago
**Job Summary:**
CalOptima Health seeks a skilled Customer Service Representative to join its team. This role involves interacting with members and providers to address their questions and concerns, providing them with information and support to ensure a smooth experience.
**Key Duties and Responsibilities:**
- Responding to member and provider inquiries via phone and email.
- Resolving issues and providing solutions in a timely and professional manner.
- Collaborating with internal teams to ensure seamless communication and service delivery.
**What We Look For:**
- Degree in a relevant field or significant customer service experience.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
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Member Support Specialist
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Academic Support Specialist
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Administrative Support Specialist
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