Pharmacy Care Technician

1 month ago

Washington, Washington, D.C., United States UnitedHealth Group Full time
Optum Pharmacy Technician Role

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As an Optum Pharmacy Technician, you'll play a vital role in our mission by providing exceptional patient care and support.

Key Responsibilities:

  • Engage with patients over the phone to offer and conduct medication adherence consultation services
  • Obtain information and perform data entry of adherence barriers, allergy history, medical conditions, and other pertinent member-related information
  • Provide information to qualified patients about plan services and potential benefits and direct them to appropriate resources
  • Maintain performance standards, including weekly/monthly calls, production metrics, and quality assurance

Requirements:

  • High School Diploma/GED (or higher)
  • Active Pharmacy Technician License/Certificate as required by the state of residence
  • 1+ years of experience as a Pharmacy Technician
  • 1+ years of experience with Microsoft Office products (Word, Excel, Sharepoint, Outlook, Teams, etc.)

Preferred Qualifications:

  • 1+ years of experience in medication adherence
  • Previous Call Center experience
  • National Pharmacy Technician Certification
  • Multi-lingual (Spanish, Mandarin, Cantonese, Russian, Vietnamese preferred)

What We Offer:

  • Competitive base pay
  • A full and comprehensive benefit program
  • Performance rewards
  • A management team who demonstrates their commitment to your success

Why Choose UnitedHealth Group?

We're a company that cares about our employees and our patients. We offer a supportive work environment, opportunities for growth and development, and a comprehensive benefits package. If you're passionate about making a difference in people's lives, we encourage you to apply for this exciting opportunity.

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