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Client Support Associate

2 months ago

New York, New York, United States Neiman Marcus Full time
Job Summary

We are seeking a highly skilled and customer-focused Seasonal Client Services Associate to join our team at Neiman Marcus. As a key member of our Client Services team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met with a solution-oriented approach.

Key Responsibilities:
  • Assist clients with their inquiries and concerns in a timely and professional manner.
  • Provide product information and recommendations to clients, ensuring they have a seamless shopping experience.
  • Process client transactions accurately and efficiently, including handling returns and exchanges.
  • Collaborate with other departments to resolve client issues and ensure a positive experience.
  • Stay up-to-date on product knowledge and company policies to provide expert advice to clients.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer:
  • A competitive hourly rate.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.