Franchise Tax Professional

4 days ago


Green Forest, Arkansas, United States H&R Block Full time
Job Description:

We're looking for a talented and customer-focused individual to join our team as a Client Service Professional/Receptionist at H&R Block. As a key member of our team, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met, and helping them make informed decisions about their finances.

Key Responsibilities:
  • Answer phone calls and greet clients in a friendly and personalized manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service, both in-person, over the phone, or virtually
  • Maintain a clean and organized office environment with team members
  • Perform other duties as assigned
Requirements:
  • High school diploma or equivalent
  • Sales/marketing experience
  • Ability to work in a fast-paced environment
  • Previous experience in a customer service environment
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
About Us:

H&R Block is a company that values people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a connected culture, valuing diversity and inclusion, and making everyone feel like they belong.


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