Wireless Sales Team Lead

2 days ago


Boston, Massachusetts, United States OSL Retail Services Full time
Job Summary

We are seeking a highly motivated and experienced Sales Manager to lead our Wireless Team. As a Sales Manager, you will be responsible for driving sales excellence, leading and coaching a team of sales professionals, and collaborating with leadership to achieve strategic goals.

Key Responsibilities
  • Drive sales excellence by understanding customer needs and providing tailored product solutions
  • Lead, coach, motivate, and manage the performance goals of team members
  • Collaborate with leadership on strategic action plans to support KPIs
  • Achieve set OSL Targets and Key Performance Indicators (KPIs)
  • Coordinate weekly team schedules to secure sufficient staffing across all stores
  • Train teams on all operational guidelines, carriers, and product knowledge
  • On-board/off-board all employees
  • Participate in all required training, including personal and professional development
  • Contribute to sales initiatives and work side by side with your team when needed
Requirements
  • Full-time availability, including days, evenings, and weekends (and holidays)
  • 1+ years' experience in a management role
  • Able to lift 30-50 pounds and stand/walk for extensive periods
  • Own a vehicle and be able to travel to your store(s) during operational hours
  • Understanding of sales and customer service fundamentals
  • Track record of leading teams who exceeded sales targets and quotas
  • Able to manage budgets, forecast sales, merchandising, and retail metrics
What We Offer
  • A competitive annual salary with the potential for additional performance-based earnings
  • Comprehensive benefits, including full health and dental coverage
  • On-the-job training, career advancement, and a generous employee referral program
  • The opportunity to work with a dynamic, people-centric company that values diversity and inclusion


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