Waterfront Service Associate

2 weeks ago


Destin, Florida, United States Sandestin Investments LLC Full time
Position Overview

Are you passionate about delivering exceptional service in a beautiful outdoor setting? If so, consider the rewarding role of a Dock Attendant at Sandestin Investments LLC, where you will play a vital part in enhancing the guest experience at our stunning waterfront.

About Us: Sandestin Investments LLC is on the lookout for a dependable and service-oriented Dock Attendant. This role offers a unique chance to work in a picturesque environment while ensuring guests enjoy our waterfront facilities to the fullest. This is a part-time opportunity.

Key Responsibilities:

  1. Guest Interaction:
    • Welcome and assist guests at the dock, providing a friendly and inviting atmosphere.
    • Support safe and efficient boat docking and securing processes.
  2. Boat Rental Management:
    • Offer insights into boat rentals, excursions, and various water activities.
    • Oversee the rental process, including necessary documentation and safety orientations.
  3. Dock Maintenance:
    • Maintain cleanliness and organization of the dock area.
    • Identify and report any maintenance or safety issues promptly.
  4. Safety Management:
    • Implement safety protocols and regulations on the dock.
    • Assist during emergencies and coordinate with relevant personnel.
  5. Customer Engagement:
    • Address guest inquiries and provide information regarding resort amenities.
    • Enhance the overall guest experience through courteous and helpful interactions.

Physical Requirements:

  1. Outdoor Work:
    • Primarily work outdoors, exposed to various weather conditions.
    • Comfortable in a scenic waterfront environment.
  2. Physical Endurance:
    • Ability to stand for long periods.
    • Lift and transport equipment and supplies weighing up to 75 pounds.
  3. Mobility:
    • Ability to bend, stoop, and maneuver in various physical positions.
    • Navigate uneven surfaces on the dock.
  4. Communication Skills:
    • Effective verbal communication skills for interacting with guests and colleagues.

Qualifications:

  • Prior experience in customer service or hospitality is preferred.
  • Basic understanding of boating and water safety practices.
  • Strong interpersonal skills with a focus on customer satisfaction.
  • Willingness to work a flexible schedule, including weekends and holidays.

EOE M/D/F/V



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