Event Merchandise Coordinator

1 week ago

San Jose, California, United States Legends Full time
ABOUT LEGENDS

Established in 2008, Legends has evolved from a hospitality management firm into a comprehensive experiential services agency, employing over 1,200 full-time and 30,000 seasonal staff worldwide. Our three main divisions—Global Planning, Global Sales, and Hospitality—collaborate to provide clients and partners with a complete platform designed to enhance their brand and fulfill their vision. Legends proudly partners with prominent clients across various sectors, including professional sports, collegiate athletics, attractions, entertainment, and conventions. We are recognized leaders in crafting, planning, and delivering outstanding experiences in the realms of sports and entertainment.

POSITION SUMMARY

Seasonal Merchandise Associates play a vital role in the sale of officially licensed event-specific merchandise. Your responsibilities will include warmly greeting and engaging with customers, processing cash and credit transactions, assisting with merchandise stocking, and more.

While prior retail or customer service experience is beneficial, comprehensive training will be provided before the event commences. We seek individuals who demonstrate initiative and possess a positive demeanor to help us create a world-class customer experience for all visitors to our retail areas during events.

Applicants must be available to work a flexible schedule without conflicting commitments during event dates. Please respond to the interview questions to confirm your availability.

KEY RESPONSIBILITIES
  • Create an enjoyable and professional atmosphere for team members and attendees.
  • Proactively welcome and assist all customers entering the venue.
  • Adhere to Legends' standards and policies.
  • Efficiently and accurately process sales transactions while following cash protection protocols; actively seek opportunities to enhance individual and venue performance.
  • Support your supervisor in maintaining a neat, organized, clean, and fully stocked location for all events.
  • Assist with the stocking of merchandise.
  • Perform additional duties as assigned by management.
REQUIREMENTS
  • Must be at least 18 years of age.
  • High school diploma or equivalent; some college education preferred.
  • Friendly, self-motivated individuals who enjoy meeting new people in a dynamic event environment.
  • Strong desire to exceed guest expectations.
  • Able to thrive in a fast-paced and ever-changing environment.
  • Consistent attendance and punctuality are essential, with or without reasonable accommodation.
  • Ability to stand, walk, bend, and move throughout the venue for extended periods.
  • Capability to lift and transport up to 30 lbs regularly.
  • Basic math skills for accurate cash handling and balancing.
  • Ability to work independently or collaboratively during setup to efficiently complete tasks.
  • Effective communication skills with supervisors and guests.
  • Ability to foster and maintain positive working relationships with team members while upholding high performance standards.
  • Flexibility to work extended hours, including evenings, weekends, and holidays.
  • Commitment to safe work practices, adhering to all safety policies and procedures, including Legends' COVID Preparedness Plan and Standard Operating Procedures.
  • Encourage team adherence to safety protocols, reporting any unsafe conditions, and completing necessary safety training.
COMPENSATION

Temporary Associate - $19 per hour

WORKING ENVIRONMENT

Location: On-site

The physical demands outlined here represent those that must be met by an employee to successfully perform the essential functions of this role. While executing job duties, employees are regularly required to sit, talk, hear, use hands for handling controls, and frequently reach with hands and arms. Employees must stand, walk, and stoop as necessary. Specific vision abilities required for this position include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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