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Grocery Store Operations Manager

2 months ago

Alexandria, Virginia, United States Amazon Retail LLC - D79 Full time
About the Role

We are seeking an experienced Assistant Manager to lead our grocery store team in the Greater Alexandria area. As a key member of our store leadership team, you will be responsible for directing day-to-day store operations and driving a customer-obsessed culture.

Key Responsibilities
  • Act as the manager on duty, focused on delivering results while enabling a positive customer and employee experience.
  • Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
  • Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
  • Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
  • Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
  • Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
Requirements
  • 3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.
  • Strong verbal communication and interpersonal skills.
  • Experience working independently in an ambiguous environment with minimal supervision.
  • Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
  • Demonstrated success in problem solving and delivering results.
  • Demonstrated ability to attract, hire, and develop high-performing teams.
  • Passion for Amazon and committed to delighting customers.
What We Offer

Amazon Retail LLC - D79 offers a competitive salary and benefits package, as well as opportunities for career growth and development.