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Client Relations Specialist

2 months ago

Pembroke Pines, Florida, United States Prime Time Executives Full time
Job Overview

At Prime Time Executives, we prioritize building strong, long-lasting relationships with our clients. As a Client Relations Associate, you will play a vital role in fostering these connections and driving business growth.

Key Responsibilities
  • Establish and maintain effective business relationships with clients
  • Identify and resolve client issues and concerns in a timely and professional manner
  • Communicate seamlessly between clients, their consumers, and our Client Relations Team
  • Utilize product knowledge to upsell products and services, supporting our sales team in new client acquisitions
  • Deliver exceptional customer service, providing clients with a personalized purchasing experience
  • Coordinate with the sales team to ensure seamless order processing and installation scheduling
  • Document client information, verify purchase orders, and submit necessary details to Senior Client Relations Associates
  • Collaborate with fellow Client Relations Associates and Customer Service/Sales team members to achieve sales targets
Requirements
  • High School Diploma or equivalent certification required
  • Bachelor's Degree in Business Administration, Communications, Marketing, or related field preferred
  • 1-3 years of experience in Client Relations, Customer Service, Hospitality, Sales, or related fields preferred
  • Strong interpersonal skills and passion for building relationships
  • Charismatic and personable demeanor, with a results-driven and self-motivated approach
  • Active listening and empathy when addressing client concerns
  • Solution-oriented and proactive in resolving unexpected challenges

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