IT Manager

2 weeks ago


Fort Mitchell, United States Veteran Government Services LLC Full time
Job Title: IT Manager

At Veteran Government Services LLC, we are seeking an experienced IT Manager to lead our technology operations and ensure the smooth functioning of our IT systems.

Job Summary:

The IT Manager will be responsible for planning, directing, and coordinating information systems and telecommunications operations within the company. This includes overseeing company IT operations, providing IT help desk support, managing company IT security, and ensuring data security, network access, and backup systems.

Key Responsibilities:
  • Oversee company IT operations, including vendors and managed cloud services.
  • Provide IT help desk support for employees.
  • Manage company IT security, including data security, network access, and backup systems.
  • Communicate and educate employees on IT and security best practices.
  • Maintain an IT asset management program.
  • Manage disaster recovery and business continuity plans.
  • Refine and document relevant policies, processes, and procedures.
  • Recommend and implement technology solutions to increase services and reduce costs.
  • Lead the implementation of new solutions and upgrades.
  • Track and meet designated SLAs.
Requirements:
  • US Citizenship required.
  • Bachelor's degree in computer science, business, telecommunications, or related field.
  • Ten (10) or more years of technology management experience.
  • Experience with implementing and managing computer networks (hardware & software).
  • Experience with cloud computing.
  • Knowledge and experience with Windows Server and Microsoft Office 365.
Working Conditions:

The IT Manager will work in a fast-paced environment and be required to lift and/or carry various computer equipment and peripherals up to forty pounds. The position may require working on call, weekends, or after-hours if needed.


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