UX Research and Insights Expert

2 days ago


San Diego, California, United States ServiceNow Full time
Key Responsibilities:
  1. Represent the needs of ServiceNow customers or partners and their end users associated with ServiceNow's products, competing products, or future concepts.
  2. Collaborate with key stakeholders, including designers, other researchers, and product managers to identify objectives, goals, timelines, and research execution plans.
  3. Execute various types of primary research and analysis, from early discovery, usage, and needs, through product design validation.

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