Insurance Customer Service Expert

3 days ago


Fort Myers, Florida, United States AWA Insurance Full time
Job Description

A career opportunity exists for a full-time Insurance Customer Service Representative with AWA Insurance in Fort Myers, FL.

The ideal candidate will have a talent for customer care and understand the needs and motivations of people. As our Customer Service Representative, you will work to inspire customer loyalty and enhance the overall customer experience.

This position is not remote; therefore, we require applicants who are able to commute to our office location in Fort Myers, FL.

Key Responsibilities:

  • Answer phone calls and greet clients in a professional manner.
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused approach to educate customers about insurance options.

As an employee of AWA Insurance, you will receive:

  • Competitive salary ($40,000-$60,000 per year)
  • Benefits package including health insurance and paid time off
  • Profit sharing opportunities
  • Valuable experience in the insurance industry
  • Potential for advancement within the company

Requirements:

  • Customer service experience preferred
  • Excellent communication skills (written, verbal, and listening)
  • Self-motivated individual
  • Detail-oriented and proactive problem solver
  • Ability to work effectively in a team environment
  • Property Casualty license, 4-40 or 2-20 (must be obtained prior to start date)


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