Sales and Customer Experience Director

6 days ago


Pomona, California, United States Red V, inc Full time
About the Role
Red V, inc is seeking a highly motivated Sales and Customer Experience Director to join our sales team. As a key member of our organization, you will be responsible for building relationships with potential customers to discover their needs by providing an individualized customer service experience.

About the Job
The Sales and Customer Experience Director will work on behalf of our award-winning clients, which is one of the world's leading providers of technology and communications services. You will provide existing and potential customers with rapid wireless internet product/service knowledge and solutions that suit their needs.

Responsibilities
Some of the key responsibilities of the Sales and Customer Experience Director include:
- Presenting, promoting, and providing existing and potential customers with rapid wireless internet product/service knowledge and solutions
- Developing basic presentations, quotes, and proposals for individual customers as needed
- Generating sales by establishing, developing, and maintaining positive business and customer relationships
- Accelerating the resolution of customer problems and complaints to maximize customer satisfaction
- Analyzing the territory's potential, tracking sales, and status reports to achieve agreed upon sales targets
- Providing reports to management on customer needs, problems, and interests
- Evaluating all competitors' activities including new product launches or price reductions

Requirements
To be successful in this role, you must have the ability to negotiate and build relationships. We are looking for a candidate who has:
- Experience in a customer service, sales, or leadership role (preferred but not required)
- Ability to effectively communicate with customers, sales personnel, managers, and coworkers
- Above average work ethic, high energy, and engaging attitude
- Highly motivated and target-driven
- Excellent interpersonal, selling, and negotiation skills

What We Offer
We offer a competitive salary range of $70,000 - $90,000 per year, based on experience.

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