Customer Service Associate
21 hours ago
About the Role
LERETA is seeking a highly skilled Customer Service Associate to join our team. In this role, you will be responsible for responding to homeowner, lender, and third-party calls in a professional and courteous manner.
Responsibilities
- Process a high volume of incoming routine calls and provide responsive assistance to customers.
- Communicate status of assignments to the Lead or Supervisor.
- Initiate task research for tax liens/sales, delinquent taxes, duplicate tax payments, and proof of payment in response to customer inquiries.
- Notate tax bill correspondence received from customers on the lender system and forward to the appropriate processing team.
Salary Range
The estimated salary for this role is between $15.41 and $19.26 per hour.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
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