Operations Supervisor
3 weeks ago
Job Title: Operations Supervisor
Job Summary: We are seeking a skilled Operations Supervisor to oversee logistics operations, including customer service, freight loading and unloading, dispatch, and documentation control. The ideal candidate will have strong leadership qualities, excellent communication skills, and the ability to drive process improvement and lead change.
Key Responsibilities:
- People: Establish and sustain a trained and competent workforce, monitor attendance and performance standards, and provide coaching and counseling to associates.
- Operations: Supervise logistics operations, conduct team meetings, evaluate and recommend changes in work methods, and assist in new associate training.
- Finance: Ensure compliance with financial policies and procedures, manage associates' working hours, and minimize overtime.
- Safety: Ensure day-to-day management and associate activities align with the location safety strategy, conduct safety observations, and ensure compliance with regulatory agencies and company policies.
- Growth/Customer Experience: Understand customer goals and objectives, work to meet and exceed expectations, and determine areas for Continuous Improvement efforts.
Requirements:
- Demonstrated leadership qualities with strong interpersonal skills.
- Ability to work efficiently and independently with strong time management and organizational skills.
- Strong written and oral communication skills, with the ability to actively listen and manage through problems.
- Ability to drive process improvement and lead change.
- Proficient computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
About Penske Logistics: Penske Logistics engineers state-of-the-art transportation, warehousing, and freight management solutions that deliver powerful business results for market-leading companies.
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