Transportation Supervisor

10 hours ago

New Britain, Connecticut, United States Dairy Farmers of America Full time
Job Summary

We are seeking a highly skilled Transportation/Distribution Supervisor to join our team at Dairy Farmers of America. As a key member of our operations team, you will be responsible for supervising assigned drivers and related activities at assigned terminals and/or distribution centers.

Key Responsibilities
  • Provide daily work direction to professional drivers to ensure safe and efficient operations and to meet customer requirements.
  • Monitor daily activity to make necessary adjustments in load assignments, special delivery, or pick-up instructions while effectively communicating with members, customers, drivers, dispatch, and/or other DFA transportation or distribution locations.
  • Maintain up-to-date copies of routes; manage the utilization of routing software to increase route efficiency, lower cost, and meet customer demands.
  • Create employee schedules, approve time, resolve timekeeping issues, monitor overtime, and take appropriate actions to meet established goals.
  • Ensure all daily paperwork associated with each load is properly completed.
  • Prepare and distribute operational reports (KPI's).
  • Establish positive working relationships with members or customers to know the facility and equipment to ensure optimal service.
  • Hold drivers accountable for providing professional interactions and courteous service to members, customers, regulatory personnel, and co-workers; assist in resolving issues.
  • Work closely with fleet maintenance to ensure assigned equipment is maintained and cared for properly.
  • Ensure employees achieve performance expectations through training/coaching; routine driver audits or observations for safety; operational efficiency; compliance requirements (Pasteurized Milk Ordinance, Department of Transportation, etc.); and annual reviews.
  • Train and coach drivers on proper procedures for all activities including equipment and machinery.
  • Conduct investigations and work on corrective actions for employee accidents and employee safety concerns in conjunction with appropriate safety personnel or management.
  • Work closely with human resources to address driver counseling, disciplinary actions, new employee recruitment, employee behavior improvement, and driver training and development programs.
  • Communicate with supervisors, employees, and customers (internal and external) to promote and improve transportation department functions.
  • Be available to respond to emergencies or other unexpected operational requirements (i.e., nights, weekends, or holidays). Participate in on-call rotation if applicable.
Requirements

The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

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