Insurance Customer Service Representative

2 weeks ago


Cicero, United States State Farm Insurance Full time
Office Representative

At State Farm Insurance, we're looking for a skilled Office Representative to join our team. As an Office Representative, you'll play a vital role in providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities:
  • Assist customers with their insurance needs and provide personalized support
  • Process insurance policy changes and updates with accuracy and efficiency
  • Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues
  • Maintain accurate and organized customer files, ensuring seamless communication and record-keeping
  • Collaborate with team members to achieve office goals and promote a positive work environment
  • Stay up-to-date on insurance industry trends and regulations, applying this knowledge to provide expert advice to customers

We're looking for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service. If you're a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.



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