Fashion Ambassador

4 days ago

Fort Bragg, California, United States GOOD AMERICAN Full time
About Good American

Good American is a pioneering fashion brand that embodies the spirit of female empowerment. Our mission is to challenge industry norms by offering high-quality, inclusive fashion that celebrates all dimensions of female power.

Job Summary

We are seeking a highly motivated and fashion-forward individual to join our team as a Sales Associate/Stylist. As a key representative of Good American, you will be responsible for promoting brand engagement with clients, partners, and within your city. Your primary goal will be to support client needs through styling efforts, while driving sales results and KPI goals.

Key Responsibilities
  • Be an ambassador to the brand and promote the culture of Good American internally and externally
  • Drive for financial results by achieving individual sales targets and supporting team members to drive total store and brand performance
  • Ensure individual KPI goals are attained and support the achievement of KPI goals of team members and store
  • Follow through on customer journey to ensure a content client
  • Support the needs of the client through styling advice and suggestion with every engagement
  • Deliver the best possible client experience with every type of engagement (in-store, virtual, alternate mediums)
  • Solution-oriented approach to finding resolutions to customer service issues with brand and client top of mind
  • Create and develop a robust client book based on strong engagement, ensuring client acquisition and retention are key focuses for store and brand overall
  • Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house
  • Support all visual merchandising initiatives, including adhering to visual directives and maintaining visual standards that align with brand guidelines
  • Support inventory initiatives, including regular Cycle Counts, inventory reconciliation, and processing, in accordance with company guidelines as required
  • In partnership with Store Manager/Director, create and bring to life activations/events in the store that seek client acquisition and focus on client retention/development
  • Attend all meetings as required by the business
  • Contribute towards creating and maintaining a positive team culture within the store
  • Be a strong partner to the corporate team and deliver feedback and insights
Requirements
  • At least 2+ years of experience in a retail apparel environment
  • Experience within women's apparel retail preferred
  • Familiar with key retail performance indicators
  • Adaptable, a sense of openness, active listener, and compassionate
  • Comfortable and savvy with computer technology, including PC and iOS devices
  • Effective communication skills (both oral and written) to engage with clients and team members
  • Strong fashion acumen and ability to style clients
  • Travel approximately 10% of the time
  • Ability to climb ladders
  • Ability to lift 25+ lbs

Please note that this role requires being onsite four days a week. Good American participates in company-wide initiatives to advance social and environmental performance, such as sustainability training, DEI training, volunteering, or participation in internal committees. WE ARE B CORP CERTIFIED

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