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Personal Shopping Specialist, Fifth Avenue Club

2 months ago

Fort Worth, Texas, United States HBC Company Inc Full time
About Us

Fifth Avenue Club represents a groundbreaking initiative from Saks Fifth Avenue.

Situated within upscale hotels or similarly refined settings, Fifth Avenue Club is expanding throughout the United States into markets lacking a traditional Saks Fifth Avenue outlet.

This venture will provide private, appointment-only shopping experiences tailored to the most discerning clientele.

Fifth Avenue Club locations will feature an extensive selection of luxury merchandise and access to the most prestigious brands available at our Saks Fifth Avenue retail locations.

Additionally, Fifth Avenue Club will host a variety of exclusive trunk shows, curated events, and outreach activities for top clients.

Position Overview


Reporting to the Fifth Avenue Club Suite Manager, the Fifth Avenue Club Consultant is tasked with cultivating their individual Personal Shopping business by delivering exceptional service in an exclusive environment, establishing new Saks Fifth Avenue accounts, and enhancing overall sales performance for the Fifth Avenue Club.

The Consultant is expected to consistently uphold company standards and protocols.

Qualifications:

  • Ability to build trust quickly, demonstrate direct and diplomatic communication, possess strong listening skills, and foster cooperation with minimal disruption.
  • Creative thinker who approaches problem-solving with innovative ideas and entrepreneurial strategies.
  • Customer-centric mindset with excellent networking and relationship-building skills.
  • Prioritizes the needs of both internal and external clients, actively seeking feedback to enhance products and services.
  • Established connections within the community, having developed both personal and professional relationships in the local market.

Additional Requirements:

  • A minimum of 3 years of experience in a luxury retail environment focused on customer service.
  • A strong passion for luxury fashion and lifestyle.
  • Experience in achieving sales targets and working with sales quotas in a commission-based environment.
  • A well-established network and/or client base across various social media platforms, with the ability to generate business through digital content creation.
As a Fifth Avenue Club Consultant, Your Responsibilities Will Include:

  • Delivering a consistently high level of customer service by fostering and nurturing excellent client relationships.
  • Leveraging Club events to attract new clients, boost sales, and enhance existing client relationships.
  • Proactively sharing ideas with the Fifth Avenue Club team to identify and maximize individual business opportunities and sales potential.
  • Utilizing Saks Fifth Avenue's online client resources to maintain and record client information and preferences to drive business growth.
  • Sourcing products for client appointments through various Saks Fifth Avenue inventory channels, including flagship stores and digital resources.
  • Maintaining a strong digital presence to engage new clientele and promote business through traditional and social media selling.
  • Acting as a community and brand ambassador for Saks Fifth Avenue.
The compensation range for this role is anticipated to be between $18 and $20 per hour. The offered base pay may vary based on several factors, including the candidate's market location, job-related knowledge, skills, and experience. The total compensation package may also include additional elements, such as commissions.

We appreciate your interest in HBC Company Inc. and look forward to reviewing your application.


HBC Company Inc. is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, HBC Company Inc. adheres to applicable state and local laws governing nondiscrimination in employment across all locations.

This policy encompasses all employment terms and conditions, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

HBC Company Inc. welcomes all applicants for this position.

Should you be selected for an assessment or selection process, accommodations are available upon request regarding the materials or processes used.